Get around Italy with an on-demand Local

Get in-person help

Connect with a Local for in-person help with how to get around Venice, Rome and Florence.

Easy to book

Easy to use and book plus you will be charged only when the connection ends.

Avoid unsafe mistakes

Avoid stressful, costly mistakes getting from the train station or airport to city center, or anywhere.


Get an on-demand or pre-scheduled authentic experience in the city with a friendly Local.


Register & Book a Connection for no Upfront Costs.

Day Local

8AM – 10PM €0.33/minute

  • Base Fare: € 0.00
  • Minimum Fare: € 6.95

Night Local

10PM - 8AM €0.33/minute

  • Base Fare: € 10.00​
  • Minimum Fare: € 6.95

Extra Local

Airport €0.33/minute

  • Base Fare: € 10.00
  • Minimum Fare: € 6.95


Subscribe here to receive an exclusive and FREE Local Travel Guide that will

✅Help you discover the easiest and most affordable way to get around Venice, Florence and Rome.

✅Provide tips for the best local places to go.

✅Help you to save both time and money.


Frequently asked questions

Prontopia Locals are ready to help you with on-demand logistical help in Venice, Rome and Florence. 

The current cost of the Prontopia Local service is 0.33 euro/minute* with a minimum fare of 5.00 euro plus a 1.95 booking fee. All payments are processed securely by Stripe using the credit card you provided when you registered for your Prontopia account.

* Pricing current as of this date. Please refer to the pricing tab in the Prontopia app for current costs.

We conduct an in-depth vetting process. To register on the Prontopia platform, Locals must complete a multi-stage selection process and pass an official background check, ensuring that the Locals are people who know the city well and have demonstrated they are helpful and trustworthy.

The Prontopia Locals service is not a guided tour*. If clients request a guided tour, the Locals are advised to recommend that they book a professional licensed tour guide. If you are looking for a professional licensed tour guide in Venice, please write to us at [email protected] and we will send you a list of our recommended local tour guides.

* A guided tour is legally defined as a tour of specific museums, monuments and designated public cultural or historical sites. This type of tour is only permitted in Italy by official licensed tour guides. For additional information, please see our tips for how to travel responsibly.

The Prontopia App conveniently provides the option to either pre-schedule your connection with a Local, or to request on-demand help. We do our best to ensure Locals are available as needed. We encourage you to send us details of when and where you would like to use Prontopia to [email protected] so we can better serve you. To pre-schedule, from the app homescreen, select the “Schedule” button on the lower right-hand corner.

Please email us any time at [email protected] or call 888-600-7565 (global) +39 328 281 0022 (within Italy).

Questions? Contact us at [email protected] or tel. 1-888-600-7565 or +39 328 281 0022

Our clients say

"It was like having a friend to share our travels with. Great service!"
Paul C.
"Arriving and leaving the city would have been much harder without Prontopia. Our Local told us about unsafe places in the city and how to avoid scams."
Tracy G.
"We got help getting from the train station to our tour meeting point for as little as 15 euro"
Rajeev V.
"Me and my family was relieved to have a Local meet us at the airport at 6am and help us get to our hotel for only 35 euro"
Jeff G.